Return & Refund Policy
Return & Refund Policy
Thank you for shopping with MEYER'S. We want you to be completely satisfied with your purchase. If you are not happy for any reason, we are here to assist.
Returns
You may request to return an item within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and returned with the original packaging when possible.
Non-Returnable Items
- Gift cards
- Custom or personalized products
- Final sale items
How to Initiate a Return
To start a return, please contact our customer support team at WoodDom762@gmail.com with your order details. Once your return is approved, we will provide you with instructions on how to send back your item.
Return Shipping Costs
Customers are responsible for paying return shipping costs unless the item received is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout for your original purchase but are non-refundable unless the return is our fault.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method.
- Processing time for refunds typically takes 7-10 business days.
- Shipping fees are non-refundable except when the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at WoodDom762@gmail.com. We will work with you to resolve the issue promptly.
Order Cancellations
Orders can be canceled within 12 hours of placement by contacting us at WoodDom762@gmail.com. After this cancellation window, orders will be processed and shipped as usual.
Shipping & Processing Times
- Processing time: 2-4 business days
- Shipping time: 7-15 business days
If you have any questions regarding our Return & Refund Policy, please reach out to us at WoodDom762@gmail.com.